Service Desk Officer

The Perenti Group operates across a wide range of mining sectors within Australia and across the globe. Due to our size and multiple business operations, we can offer unique career progression opportunities. To support our growth, we are seeking a Service Desk Officer to join our team. We are looking for people who wear their high vis on the inside.  About the Role As the Service Desk Officer, you will report to the Superintendent at our Pier St office to support the business by providing customer-focused service desk support to users throughout the company, globally and drive effective, efficient, and value-add systems support.  Benefits Located close to public transport in great central location   Career support and progression within a global mining services company Employee discounts and benefits on insurance, entertainment, technology, travel, and retail stores Key Requirements Point of contact providing outstanding customer service and ensuring all ICT issues are resolved Log all incidents, determine severity/priority levels, escalating if necessary Installation of hardware and software Complete Service Requests Maintain a good understanding of products and services provided by Perenti. Participate in rostered on-site support at metro headquarters. Click on the Apply button to start your journey and join the Perenti team today. For further assistance on how to apply email Find out more about Perenti on our website   The Perenti Group of companies will comply with all applicable government directives or Public Health Orders.  Should a government directive or Public Health Order mandate specific vaccinations for our people, we will require employees to comply with these requirements. This may involve employees providing proof of vaccination as a condition of employment.  60000 AUD Perth